Why Dealerships Love Our Support
Fast Response Times
We know time is money in the automotive industry. That’s why we prioritize swift resolutions.
Industry Expertise
Our team understands the unique challenges dealerships face and provides solutions tailored to your business.
Customization & Flexibility
Solutions are customized for each dealership, from updating specials to integrating tools or optimizing for new vehicle models.
1hr Response Time
94% CSAT
96% resolution within 24 hours
Metrics from calendar year 2024 and measured in business hours.
Tailored for Dealerships
We know that your dealership website is a critical part of your business. Our customer support is designed to give you confidence, no matter what level of assistance you need.
From traditional technical support to creative and content management services, we’re here to help your website perform at its best. We’ll even work directly with your third-party SEO and marketing agencies to ensure collaboration and success.
Support That Scales With Your Needs
Technical Support
Need help troubleshooting an issue or setting up a feature? Our expert technical support team is available to assist with everything from minor adjustments to third-party integrations.
Content Management
Don’t have time to update your website’s content? Our team can make updates to everything from adding promotions and specials to creating new pages or banners.
Third-Party Collaboration
Partnering with an SEO agency or another third-party vendor? We work directly with them to implement strategies, make adjustments, and provide any technical details they need to succeed.
Partnering with an SEO agency or another third-party vendor? We work directly with them to implement strategies, make adjustments, and provide any technical details they need to succeed.
Multiple Ways to Reach Us
We know every dealership operates differently, so we’ve made it easy to contact us in a way that works best for you:
- Email: support@jazel.com – Submit your request, and our team will respond promptly, usually in one hour or less.
- Chat: Use our live chat feature to get quick answers in real time.
- Phone: Call us at (949) 224-5690 for assistance from a support professional.
Frequently Asked Questions
Our support is tailored specifically for dealership websites, offering everything from traditional technical support to creative and content management services. We even collaborate directly with third-party SEO and marketing agencies to ensure seamless integration and success.
Our technical support team is available to assist with: How-tos & one-on-one training, troubleshooting website issues, setting up features, integrating third-party tools and more.
Yes! Our content management services include: updating promotions and specials, creating new pages or banners, ensuring your website stays fresh and relevant.
Absolutely. We partner with your SEO or marketing agencies to: implement strategies, make necessary adjustments, provide technical details to ensure efforts succeed and more.
We offer multiple ways to get in touch:
- Email: support@jazel.com – Submit your request, and our team will respond promptly, usually in one hour or less.
- Chat: Use our live chat feature to get quick answers in real time.
- Phone: Call us at (949) 224-5690 for assistance from a support professional.
We strive to respond to all email requests within one hour during business hours. Live chat and phone support are available for immediate assistance.
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